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The hallmark of ERDA is Quality.
All our commitments, actions and services must be recognized as an expression of Quality and are implemented such that ERDA is recognized as an internationally renowned laboratory meeting the requirements of ISO/IEC 17025:2017 and enable continual improvement of effectiveness of the management system.
Our most important criterion of Quality is the satisfaction of our customers through their confidence in the integrity of the test/calibration results and promptness in providing the reports. The demands and stipulations of the customer must be met by our commitments conforming to agreed terms.
The achievements of these Quality goals are determined by our competence, impartiality in operation and consistence operation of the laboratory resources, by the dedication we show in our work and, above all, by our attitude to Quality.
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